It is without a doubt that you know Securus Technologies for the giant it is in the correctional industry; not because you have an incarcerated loved one, but for the progress that it is making in the industry. Yes, this is true, and the man behind this huge success of Rick Smith, the company’s CEO since 2008. Rick’s influence in the industry goes beyond his company. Arguably, through his influence, Securus Technologies has become the industry’s benchmark in terms of correctional operations are conducted and in particular through the use of technology.Rick Smith’s CV is well decorated. While most people may tend to think that he had it easy in the CEO position, nothing could be further from the truth. In reality, Rick has worked himself up the ladder taking different positions such as information technology, finance, and operations. These positions, coupled up with his exemplary leadership skills, have fueled his success and that of Securus Technologies.
Education-wise, Mr. Rick Smith is well schooled. His education qualification includes an associate degree from RIT (Rochester Institute of Technology). In addition to this, he has a degree in engineering from the New York State University, an MBA and a master’s in Engineering. These academic qualifications are well backed up with practical work experiences. Rick’s first job was in Global Crossing North America Inc. where he worked from 1972 to 1998. He was involved in the roles of chief information officer and controller for the company. Smith then advanced career-wise and became the president of Frontier Information Technologies. He has worked at Midwest telephone operations as the vice president and also in Network plant operation where he was in charge of the business operations for the company.
It is true to say that Rick Smith’s career achievement was in Eschelon Telecom Inc. During his tenure with the company, Mr. Rick helped the company make huge profits growing its revenues ten folds from $30 million. Rick also helped the company successfully trade its shares in the IPO market.With such a decorated CV, it is evident that Rick Smith is a man with a heart in the incarceration industry. After joining, Securus Technologies Rick has been able to transition it from an ordinary company to one that is committed to excellence through technology. Securus Technologies currently tops the chart when it comes to the use of technology in the inmate industry. This is two-way, as it is evident from the company’s customers positive review. Most of the sampled customers are of the opinion that the services offered and delivered by the company are of high quality.